Royal Crescent Surgery

Welcome to
Royal Crescent Surgery

Here you will find information about our Surgery, services the Surgery offers and health advice.

We are located in the seaside town of Weymouth on the south coast of England. We aim to provide a comprehensive, personal, professional service to all our patients.

We are open to new NHS patients and would like you to join our surgery. If you live within our practice area please go to our registration page for more information on how you can become a patient at our surgery.

If you would like to book an appointment with a doctor please telephone the surgery between 08.30 to 18.30 on 01305 774466.

Please see our opening times page for further information on when each doctor is available.

If you need medical advice or attention when the surgery is closed please call 111. The NHS 111 service is free to call, although if calling from a pay-as-you-go mobile you will need at least 1p credit.

If you have a life threatening emergency call 999

You can find further information on the services we offer in our Practice Booklet

CLOSURE OF ABBOTSBURY ROAD SURGERY

Following the announcement in October that Abbotsbury Road surgery will close at the end of March 2019, all patients registered with the surgery will receive a letter by 11^th January 2019 advising them which local practice will be responsible for providing them with primary care services in the future and when the new arrangements will start.

Patients’ new practices will have full access to both their health records and any repeat medication that they currently receive.

Patients’ from Abbotsbury Road will be transferred to their new practice throughout January, February and March and we will be welcoming patients to both Royal Crescent & Preston Road Surgeries.

The Partners and practice team have spent time planning to welcome these patients. A variety of additional resources are being put in place, welcome events are being held for our new patients and opportunities for all patients to access care in new ways will become available through ongoing innovation and collaboration.

The process of transferring patient information has been scheduled outside of practice working hours however in a few cases it may mean that some services are unavailable at both Abbotsbury Road and the new practice for a short period of time on the day of transfer. This minimal disruption may also affect existing patients of the new practice and we ask for your consideration during these times.

During these down times there are still a number of ways to get help if needed.

Call 111 for advice, they can also make you an appointment with the local out of hours GP service if you need it.

Visit the Weymouth Urgent Treatment Centre at Weymouth Hospital
In an emergency call 999 or attend your nearest Emergency Department (also known as A&E)

Details of any disruption will be made available in advance both in practices and online via practice websites

Practices are also organising welcome sessions for new patients. Details of these will be included in the letters.

Anyone who is unable to attend but have questions please contact primary.care@dorsetccg.nhs.uk or call 0333 241 2495.

New Patients - We would like to welcome you to our Open Day

We would like to invite you to our Open Days on:

Thursday 21^st February between 18.00 – 20.00

at Royal Crescent Surgery

Tuesday 5^th March between 13.00 – 14.30

at Preston Road Surgery

This will give you an opportunity for you to meet the team providing your care, receive information, register for services, ask any questions you have and have a tour of the facilities if you wish.

We look forward to seeing you there.

Surgery Closed

The surgery will be closed at 4.30pm on:

TUESDAY 19TH FEBRUARY

WEDNESDAY 27TH FEBRUARY

The surgery will be closed at 4.30pm on the above dates to enable the transfer of patient records. Unfortunately we are also required to disable online access but this will be available as normal again on the following day.

If you require medical attention during this time please call 111. If you have a life threatening emergency call 999.

We apologise for any inconvenience this may cause.

Surgery Closed

The Surgery will be CLOSED from 3.30PM on Thursday 21st March for Staff Training.

If you require medical attention during this time please call 111. If you have a life threatening emergency call 999.

We apologise for any inconvenience this may cause.

We are pleased to present our new website page for Young People, Parents and Carers.

Click the link below to find out more..

The NHS Friends and Family Test

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. It doesn't take long.

You may receive an automated text message to your mobile phone after your appointment asking for feedback, please take the time to reply.

All feedback is greatly appreciated and will be used to help us continue to improve our service to you. All feedback is anonymous.

You can also complete a paper Friends and Family feedback form and post this anonymously in the Friends and Family post box, situated in the waiting room.

Please visit www.nhs.uk/friendsandfamily for further information.

SystmOnline

Giving you more choice in accessing GP services

The practice is pleased to advise you that it is now possible to view your detailed coded medical record and medical summary data online via SystmOnline.

Through SystmOnline you can:

Book Appointments
Request repeat Prescriptions
View your detailed coded medical record, summary record, blood test results, medication, allergies and adverse reactions.

If you have already registered for our online services, please click on the link below to book an appointment, request your medication, or request to view your coded medical records.

If you would like to register for this service, please personally bring in to reception one form of photo ID and a letter confirming your current address, or download the registration form here.

Health & Social Care Information Centre

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. How your information is used and shared is controlled by law and strict rules are in place to protect your privacy. We need to make sure that you know this is happening and the choices you have. Please read the leaflet and the FAQ for further information.

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