For the latest Weymouth & Portland Coronavirus Information please CLICK HERE
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Please also visit our COVID-19 web page which includes further information, help and details of resources available.
eConsult - Click the link below to start an eConsult
eConsult
enables GP practices to offer online consultations to their patients. This
allows patients to submit their symptoms or requests to their own GP
electronically and offers around the clock NHS self-help information,
signposting to services, and a symptom checker
Services
include self-help information, advice or help from local services which may be
appropriate for your condition, such as self-referral services or help from
your local pharmacy.
When you click the E-consult link to contact your GP online, you will be taken through a series of questions regarding your symptoms. Once completed this is sent electronically to your GP who will respond back to you before the end of the next working day.
** Staff Training **
The Surgery will CLOSE at 3:30pm on
Tuesday 18th May
If you require urgent assistance that cannot wait until the Surgery reopens please call 111 or visit www.111.NHS.UK
If you have a life threatening medical emergency dial 999.
Welcome to Royal Crescent Surgery
Within our website you will find information about our Surgery, services the Surgery offers and health advice.
We are located in the seaside town of Weymouth on the south coast of England. We aim to provide a comprehensive, personal, professional service to all our patients.
We are open to new NHS patients and would like you to join our surgery. If you live within our practice area please go to our registration page for more information on how you can become a patient at our surgery.
If you would like to book an appointment with a doctor please telephone the surgery between 08.30 to 18.30 on 01305 774466.
Please see our opening times page for further information on when each doctor is available.
If you need medical advice or attention when the surgery is closed please visit call 111. The NHS 111 service is free to call, although if calling from a pay-as-you-go mobile you will need at least 1p credit.
If you have a life threatening emergency call 999
You can also access further help and information by visiting NHS UK
You can find further information on the services we offer in our Practice Booklet.
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ONLINE SERVICES
Please click the link below to access our Online Services
Coronavirus (Covid-19)
The Surgery is open to patients who have spoken to a GP over the telephone and arranged a Face to Face appointment.
STAY AT HOME IF YOU HAVE CORONAVIRUS SYMPTOMS - DO NOT LEAVE HOME IF YOU OR SOMEONE YOU LIVE WITH HAS ANY OF THE FOLLOWING:
- A high temperature
- A new, continuous cough
- Loss of, or change to, your sense of smell or taste or smell
Due to the current COVID-19 pandemic we have had to change our ways
of working. Appointments will be triaged over the telephone by a doctor
or nurse, who may then invite you to the surgery for a Face to Face
appointment.
Your doctor may suggest a video consultation. Please click here to watch a short video about how to get the most out of a video consultation.
We are still here to help. Please click the link below - Accessing General Practice Leaflet for
further information on how to access our services and receive the best
care for you and your family whilst keeping you and our staff safe.
Accessing General Practice Leaflet
- The Surgery is only open to patients who have spoken to their GP over the telephone and arranged a Face to Face appointment.
- If you are asked to come to the surgery please wear a face covering such as a mask or scarf covering your nose and mouth.
DO NOT ENTER THE SURGERY IF YOU OR SOMEONE YOU LIVES WITH HAS COVID SYMPTOMS.
STAY ALERT - CONTROL THE VIRUS - SAVE LIVES
Young People, Parents and Carers.
Please click the link below to access our webpage for Young People, Parents and Carers.
Patient Participation Group (PPG)
Royal Crescent Surgery have an active patient participation group, who play a part in shaping roles and services within the surgery. We are always seeking new members to have a say in what we do. For further information please visit our PPG page.
The NHS Friends and Family Test
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. It doesn't take long.
You may receive an automated text message to your mobile phone after your appointment asking for feedback, please take the time to reply.
All feedback is greatly appreciated and will be used to help us continue to improve our service to you. All feedback is anonymous.
You can also complete a paper Friends and Family feedback form and post this anonymously in the Friends and Family post box, situated in the waiting room.
Please visit www.nhs.uk/friendsandfamily for further information.
You can also leave a review on NHS UK
Health & Social Care Information Centre
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. How your information is used and shared is controlled by law and strict rules are in place to protect your privacy. We need to make sure that you know this is happening and the choices you have.
Please click HERE for further information.
