Royal Crescent Surgery

Welcome to
Royal Crescent Surgery

Here you will find information about our Surgery, services the Surgery offers and health advice.

We are located in the seaside town of Weymouth on the south coast of England. We aim to provide a comprehensive, personal, professional service to all our patients.

We are open to new NHS patients and would like you to join our surgery. If you live within our practice area please go to our registration page for more information on how you can become a patient at our surgery.

If you would like to book an appointment with a doctor please telephone the surgery between 08.30 to 18.30 on 01305 774466.

Please see our opening times page for further information on when each doctor is available.

If you need medical advice or attention when the surgery is closed please visit call 111. The NHS 111 service is free to call, although if calling from a pay-as-you-go mobile you will need at least 1p credit.

If you have a life threatening emergency call 999

You can also access further help and information by visiting NHS UK

You can find further information on the services we offer in our Practice Booklet.

Please click the link below to access our Online Services

Coronavirus Vaccine Update 15/02/2021

The vaccination campaign is well underway in Weymouth and Portland through our local vaccination site which is run by all practices in Weymouth and Portland working together.

We are following the JCVI guidance on who to invite. Patients in the following groups are currently eligible to receive their vaccination:

Residents in care homes for older adults and their carers
80-year-olds and over and frontline health and social care workers
75-year-olds and over
70-year-olds and over and clinically extremely vulnerable individuals (this is those patients who are shielded)

All those 65 years of age and over – these patients will receive a central letter inviting them to book their vaccination at one of the mass vaccination centres – which in our area are in Yeovil and at the BIC (Bournemouth International Centre) please click here for information how to get to the BIC from Weymouth by train and by bus.

All individuals aged 16 years to 64 years with underlying health conditions which puts them at higher risk – these patients will be invited to book their vaccination at one of the local vaccination centres in Weymouth – either Melcombe Day Hospital (at Weymouth Community Hospital) or at the Pavilion

Vaccinations are happening as quickly as vaccine is received.

Patients will be invited to attend when it is their turn, usually via a link in a text message or a telephone call from our central covid admin team.

If you are in one of the above priority groups you can also book your vaccine by clicking here. If you do not wish to travel to the options given when booking on-line, you may contact the surgery to arrange an appointment closer to home.

Vaccinations have taken place in all the elderly care homes in Weymouth and Portland.

Most housebound patients in the currently eligible groups have also been vaccinated. We will continue to offer home visits to those who need one – please contact the surgery should you need this to be arranged.

We have systems in place to ensure that the vaccination is offered to all eligible patients.

Thank you for your understanding.

Please also note this vaccine is FREE! There have been reports of patients receiving scam phone calls offering the vaccine for £25.

Updated 15/2/2021

* PLEASE VISIT OUR COVID-19 web page for further information on COVID-19 including updates and the help and resources available. *

Your GP Practice is open - Please click here to view a letter from the Practice to all Patients 30-09-2020

Coronavirus (Covid-19)

The Surgery is only open to patients who have spoken to a GP over the telephone and arranged a Face to Face appointment.

STAY AT HOME IF YOU HAVE CORONAVIRUS SYMPTOMS - DO NOT LEAVE HOME IF YOU OR SOMEONE YOU LIVE WITH HAS ANY OF THE FOLLOWING:

A high temperature
A new, continuous cough
Loss of, or change to, your sense of smell or taste or smell

Due to the current COVID-19 pandemic we have had to change our ways of working. Appointments will be triaged over the telephone by a doctor or nurse, who may then invite you to the surgery for a Face to Face appointment.

Your doctor may suggest a video consultation. Please click here to watch a short video about how to get the most out of a video consultation.

We are still here to help. Please click the link below - Accessing General Practice Leaflet for further information on how to access our services and receive the best care for you and your family whilst keeping you and our staff safe.

Accessing General Practice Leaflet

The Surgery is only open to patients who have spoken to their GP over the telephone and arranged a Face to Face appointment.

If you are asked to come to the surgery please wear a face covering such as a mask or scarf covering your nose and mouth.

DO NOT ENTER THE SURGERY IF YOU OR SOMEONE YOU LIVES WITH HAS COVID SYMPTOMS.

STAY ALERT - CONTROL THE VIRUS - SAVE LIVES

FLU VACCINE AGE 50-64

This winter, because of the coronavirus (COVID-19) pandemic, the NHS has the largest flu vaccination programme ever with vaccination now being offered to those aged 50 to 64 years old.

It is important to prevent flu in this group, to protect these people from serious illness and reduce hospitalisations from flu. Also, research shows that if you get both flu and COVID-19 at the same time you may be more seriously ill. So, vaccination is especially important this winter.

If you are aged 50 to 64 years old (including those who turn 50 by 31 March 2021) you will be invited to attend your GP surgery for the vaccine.

Invitations have already been sent out, but if you have not yet had your Flu Vaccine and are aged 50 to 64 please contact the surgery. We will only be able to offer this vaccine up to 31 March 2021.

14/01/2021

eConsult

eConsult enables GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker

Services include self-help information, advice or help from local services which may be appropriate for your condition, such as self-referral services or help from your local pharmacy.

When you click the E-consult link to contact your GP online, you will be taken through a series of questions regarding your symptoms. Once completed this is sent electronically to your GP who will respond back to you before the end of the next working day.

To start an E-Consult please click the link below.

Young People, Parents and Carers.

Please click the link below to access our webpage for Young People, Parents and Carers.

Patient Participation Group (PPG)

Royal Crescent Surgery have an active patient participation group, who play a part in shaping roles and services within the surgery. We are always seeking new members to have a say in what we do. For further information please visit our PPG page.

The NHS Friends and Family Test

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. It doesn't take long.

You may receive an automated text message to your mobile phone after your appointment asking for feedback, please take the time to reply.

All feedback is greatly appreciated and will be used to help us continue to improve our service to you. All feedback is anonymous.

You can also complete a paper Friends and Family feedback form and post this anonymously in the Friends and Family post box, situated in the waiting room.

Please visit www.nhs.uk/friendsandfamily for further information.

You can also leave a review on NHS UK

Health & Social Care Information Centre

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. How your information is used and shared is controlled by law and strict rules are in place to protect your privacy. We need to make sure that you know this is happening and the choices you have.

Please click HERE for further information.