Repeat Prescriptions

We have now upgraded to an Electronic Prescription Service (EPS) which will mean that all prescriptions will be processed electronically and will be sent to your nominated pharmacy.

Electronic prescriptions help save the NHS money.

Please ensure you have informed reception of your chosen pharmacy. If you need to visit a different pharmacy at any time, you can still receive your medication by telling the pharmacist your NHS number.
For further information on the Electronic Prescription Service click here.

You will still need to request your medication each month. We take two working days to complete your request, which will then be sent electronically to the pharmacy of your choice. The pharmacy team then need time to make up the medication, and the time for this is dependent on which pharmacy you use.  In most cases allow the pharmacy 5 days to make up your medication. We can accept requests two weeks before the due date. Unfortunately we not accept requests over the telephone or by email.

Please request your medication by using patient online services such as:

Or you can supply a written request, please post in our letterbox.

If you have already registered for SystmOnline
you can log in here to request your medication.

Pharmacy Requests

Some pharmacies will order your medcation for you, if this has been arranged by you. This is dependent on the pharmacy, and due to increased demand some pharmacies may not be able to offer this service.

The most efficient way for you to order your medication is online, though our online services.  This is quicker for you, you can request your medication from your own home, and quicker for the surgery to fulfil your prescription request and send direct to the pharmacy. All you have to do then is go to collect your medication when it is ready.

If you have not yet signed up for Patient Online Services, please contact reception who will be happy to help.

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Royal Crescent Surgery
Tel: (01305)
25 Crescent Street

New Patients Welcome